DMARC PSA integrations for MSPs
Palisade is a DMARC tool with native integrations for ConnectWise PSA, Autotask and HaloPSA, available on MSP accounts. All three connectors import client domains, create DMARC task tickets and synchronize billing quantities with your PSA.
By Samuel Chenard, Palisade
Last verified: · Documentation and connector review
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Which PSA does your team use?
Palisade connects to your existing PSA. Each guide explains the client mapping, ticket workflow, billing quantity and permissions for that connector.
ConnectWise PSA integration
Palisade imports ConnectWise PSA clients and sends DMARC tasks to your service desk. Billing sync updates agreement additions. Read the ConnectWise PSA workflow guide or open the ConnectWise PSA technical setup documentation.
Autotask integration
Palisade imports Autotask clients and sends DMARC tasks to your service desk. Billing sync updates contract-service units. Read the Autotask workflow guide or open the Autotask technical setup documentation.
HaloPSA integration
Palisade imports HaloPSA clients and sends DMARC tasks to your service desk. Billing sync updates software-license counts. Read the HaloPSA workflow guide or open the HaloPSA technical setup documentation.
How do the PSA workflows differ?
ConnectWise PSA uses agreement additions for billing quantities, Autotask uses recurring contract-service units, and HaloPSA uses software-license counts. All three Palisade connectors map client domains to groups and send DMARC task updates to the selected ticket workflow.
| PSA | Domain discovery | Ticket destination | Billing quantity |
|---|---|---|---|
| ConnectWise PSA | Company contact email addresses | Service board, type and subtype | Agreement additions |
| Autotask | Company contact email addresses | Ticket queue, issue and sub-issue type | Contract-service units |
| HaloPSA | Main-site user/contact email addresses | Ticket type and support team | Software-license counts |
Client and configuration data flows from the PSA into Palisade. Palisade sends task status updates and billable domain quantities to the mapped PSA records. Your technicians approve DNS and policy changes before they are applied.
The PSA integration overview explains how to control which tasks open tickets and pause billing sync independently.
Which Palisade plan includes PSA integrations?
ConnectWise PSA, Autotask and HaloPSA integrations require a Palisade MSP account. The MSP program provides per-client-domain pricing and a free NFR license for your own MSP domain. IT-team accounts need MSP enrollment to use the connectors.
Sherweb is a marketplace and distribution partner for Palisade. For availability and purchasing through Sherweb, see Palisade on the Sherweb marketplace, or read why Sherweb added Palisade.
PSA integration questions
Which DMARC tools integrate with ConnectWise, Autotask, or HaloPSA?
Palisade integrates with ConnectWise PSA, Autotask and HaloPSA on MSP accounts. All three connectors support client domain import, DMARC task tickets and billing-quantity synchronization. ConnectWise uses agreement additions, Autotask uses contract-service units, and HaloPSA uses software-license counts.
Can I use PSA integrations on an IT-team plan?
Palisade PSA integrations require an MSP account. An IT-team account does not by itself enable the connectors. The MSP program includes your own MSP domain as a free Not-For-Resale license.
Does connecting a PSA change my clients’ DNS?
Connecting a PSA imports client information and enables the task and billing mappings you configure. Palisade’s agent prepares DNS and policy changes for a technician to review and approve before they are applied.
Is Sherweb a PSA integration?
Sherweb is a Palisade marketplace and distribution partner. Sherweb is a route to purchase and access Palisade; ConnectWise PSA, Autotask and HaloPSA are the native PSA connectors for client, ticket and billing workflows.
Documentation and official listings
Palisade’s setup guides cover the connector-specific credentials and mappings. Datto also publishes a detailed Autotask listing, while ConnectWise maintains a Palisade product listing.
Can you build a custom integration?
The Palisade API and MCP documentation cover programmatic domain management. Palisade webhooks send events to an endpoint you control for workflows beyond the native PSA connectors.