Palisade saves MSP technician time by diagnosing DMARC work across every client domain and preparing the fix. Your technician opens a ready ticket, reviews the evidence, and approves the change.
Use Palisade on your own MSP domain for free. No credit card.
Customer proof
“Palisade allowed our team to deploy DMARC on our domains in minutes instead of hours and making sure our clients are compliant with cutting edge security recommendations from Microsoft.”
Alvin Kalli, CSIO, MSP CorpWatch Palisade diagnose the issue, prepare the researched fix, and hand one clear approval to your technician.
The Palisade DMARC Agent watches every client, investigates each issue, and prepares the fix. Your technician reviews one clear decision.
| Capability |  Palisade DMARC AgentInvestigates and prepares | Typical DMARC softwareReports and dashboards |
|---|---|---|
| Watch every client | The agent watches every client domain and surfaces only work that needs attention. | Your technician checks each dashboard to find out what changed. |
| Identify the sender | The agent identifies the service behind each sender and keeps the evidence with the client. | Your technician maps source data and IP addresses back to a service. |
| Diagnose the failure | The agent finds the SPF, DKIM, or alignment failure and explains the root cause. | Your technician interprets pass, fail, and alignment data. |
| Research the fix | The agent researches the provider-specific fix and prepares the next step. | Your technician searches documentation and designs the fix. |
| Prepare the DNS change | The agent prepares the DNS action in context for a quick technician review. | Your technician moves between the dashboard, notes, and DNS provider. |
| Plan enforcement | The agent checks readiness and recommends the next policy step. Your technician approves it. | Your technician tracks readiness client by client. |
| Open the PSA ticket | The agent sends a prepared ticket with the evidence, priority, and next action attached. | Your technician creates the ticket and copies the findings into it. |
| Keep following up | The agent keeps monitoring and opens new work when something changes. | Your technician remembers when every client needs another review. |
The agent does the heavy lifting. Your technician approves consequential DNS and enforcement changes.
Palisade's MCP server and REST API bring monitored domains, task details, exact DNS records, and verification status into the tools your team already uses.
Microsoft 365
Zoho Mail
Salesforce - Fix SPF
Cloudflare DNShttps://api.palisade.email/mcp
Claude
ChatGPT
CopilotAsk for a client, inspect the agent task, retrieve the exact records, and verify the deployment without rebuilding the context in another dashboard.
Surface domains, records, agent tasks, and verification state inside the systems your team already runs. Palisade remains the engine behind the workflow.
Pull the client, evidence, and exact next step from an AI assistant.
Bring Palisade's prepared work into your PSA, RMM, scripts, or dashboards.
The technician still reviews consequential DNS and policy changes before they ship.
Palisade keeps the client, evidence, priority, and next step attached to the ticket. Your technicians stay in their existing service desk.
Import every client domain from ConnectWise in one click.
Your Autotask client list becomes your domain list.
Map HaloPSA customers once and Palisade fills in their domains.
Work stays connected to the system your technicians already use.
Configure the workflow once. Palisade can import the portfolio, open the right work, keep ticket fields aligned, and maintain the billing quantity as managed domains change.
| PSA workflow | What Palisade does | What your team controls |
|---|---|---|
| Import clients and domains | Pulls the PSA customer list and its client domains into Palisade so the portfolio does not have to be entered by hand. | Choose which customer accounts to import and map to a Palisade organization. |
| Map client ownership | Links each Palisade organization or group to the matching PSA account so work lands on the correct client record. | Add or remove the account mapping that determines which clients can raise PSA tickets. |
| Create actionable tickets | Opens a PSA ticket when the DMARC Agent raises selected work, including DMARC setup, SPF cleanup, and sender confirmation tasks. | Select the task types and mapped clients that are allowed to create new tickets. |
| Route the work | Creates the ticket on the configured service board or queue and applies the PSA's ticket type, subtype, or category settings. | Choose the destination queue, board, ticket type, and available categorization for your PSA. |
| Map ticket priority | Carries Palisade's Critical, High, Medium, or Low priority into the corresponding PSA priority. | Map each Palisade priority to the priority values your service desk already uses. |
| Keep status aligned | Creates and updates tickets through configured status mappings so open work stays aligned between Palisade and the PSA. | Map Open, Pending, Done, Snoozed, Canceled, and Dismissed to your PSA workflow. |
| Synchronize billing quantities | Keeps the monitored-domain quantity synchronized with the matching agreement, recurring service, or billing configuration in the PSA. | Choose the billing item and customer agreement or service, and pause billing sync independently when needed. |
Exact board, queue, category, and billing objects vary by PSA. Palisade only creates tickets for the task types and mapped clients you enable.
Move the sliders to match your client portfolio and review process.
See the full operating model in the managed DMARC guide.
Continue with another MSP outcome.
Use Palisade on your own MSP domain for free. No credit card.