Palisade vs Valimail: Frequently Asked Questions

Palisade can help with hosting or ensuring the assets (like the logo) required for BIMI are properly managed (secure SVG files, correct location). Also ensures email authentication (SPF, DKIM, DMARC) is aligned, which is a precondition for BIMI. You can try to use the BIMI checker tool.

Yes. Palisade includes white-label prospecting and customer reports for MSP outreach and ongoing DMARC reporting. A report describes the checks and findings it contains; it should not be treated as proof that every part of a domain is secure.

Palisade is designed for teams that want an agent to carry the work instead of learning every DMARC reporting screen. The agent investigates sending sources, works through SPF and DKIM alignment, and proposes each policy step toward p=reject. Operators approve every policy and DNS change before it ships.

To secure your identity and obtain a verified checkmark, you must demonstrate that your company is using top-level security protocols for your email operations by undergoing a compliance audit.

We offer predictable pricing for both buyer types.

• IT teams: published flat monthly plans sized by email volume, from $19 per month (20% off on annual billing). Each tier includes 2–20 set-up domains, adding domains to monitor is free and unlimited, users are unlimited on every plan and report retention is unlimited on paid plans.
• MSPs: quoted, portfolio-based per-client-domain pricing, with a minimum of 5 client domains and a free Not-For-Resale domain for the MSP’s own organization on top. The per-client-domain rate improves as the portfolio grows, while client email volume is not metered. Book a demo or start the 15-day full-product trial to get a quote for your book.

In contrast, competitor pricing is tiered and can increase with domain count and message volume, so compare the current limits for the plan you are considering.

Palisade alerts teams when a domain or sending source needs review while the AI agent carries routine DMARC work forward. Available notification controls depend on the current product settings and plan, so verify the delivery channels and severity options you need during the trial.

Forwarding, gateways, and legacy systems can change the envelope sender or break SPF alignment. A message may still align through DKIM, so the result must be checked from DMARC data instead of guessed from the source name. Palisade's agent surfaces these senders and keeps the operator involved when an identity or authentication path is ambiguous.

Support terms depend on the plan and agreement. If you need a custom response-time commitment, dedicated contact, or coverage outside standard support hours, confirm those requirements with Palisade before purchase and include them in the signed agreement.