Case Study: How Devialet approached DMARC enforcement with confidence

The short version: Devialet’s email program contributes a significant share of revenue. Before moving DMARC to quarantine or reject, the team wanted confidence that every application sending email was configured correctly.

“We thought our implementation was good, but we weren't sure all of our different apps were configured properly. We never wanted to switch to quarantine or reject before we had DMARC software in place — our email program drives a significant chunk of our revenue. We wanted to work with pros before changing anything.”

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— VP, Devialet

The challenge: enforcement affects a revenue channel

Moving DMARC toward enforcement requires an accurate understanding of the services sending on a domain’s behalf. A legitimate application that is overlooked or misconfigured can create avoidable delivery problems once a stricter policy is applied.

For Devialet, that uncertainty mattered because email was commercially important. The team did not want to make a policy change until it had the right visibility and expertise in place.

What Palisade provided

Palisade gave the team a way to approach enforcement with software and specialist support behind the decision. The goal was not change for its own sake; it was confidence that the environment had been understood before the policy became stricter.

The takeaway

For organizations with revenue-critical email, responsible DMARC enforcement starts with visibility into every legitimate sender. Devialet’s experience is a reminder that confidence in the configuration comes before confidence in the policy.