# Case Study: How Invision Technologies gained remediation clarity after moving from a competitor

> Invision Technologies moved its clients from a competitor and gained clearer remediation guidance from Palisade's agent.

**The short version:** Invision Technologies moved its clients from a competitor to Palisade. The practical improvement was clearer guidance on what to do next through the agent’s remediation workflow.

> “We moved all our clients from a competitor, which gave us so much more clarity about what to do with the remediation option from the agent.”
>
> — Jodie Kretzer, VP of Service Management at Invision Technologies

## The challenge: findings still need a next action

For a managed service team, visibility is only the beginning. Each authentication issue must become a clear remediation step that a technician can understand, prioritize, and complete across many client environments.

## What changed

After moving clients from a competitor, Invision Technologies gained more clarity about what to do with remediation. Jodie specifically pointed to the agent as the source of that clearer next step.

## The takeaway

The migration was valuable because it made the work more actionable. Invision Technologies did not simply gain a different view of DMARC data; it gained clearer direction for remediation across its clients.